“I am very pleased we are rolling out Consultant Connect in NHS Wales. This will help to support primary care to determine the right treatment for their patients. Right now it will save crucial time for health care professionals and reduce the amount of hospital visits needed by patients, at a time when our NHS is facing extra pressure. In the long-term the use of this technology is an important part of our plan for the future of health and social care, A Healthier Wales. Making the most of technology is vital to us building a modern health and social care service, in which care is delivered closer to home.” Welsh Government Health Minister, Vaughan Gething.

“Consultant Connect is such a win-win in terms of a GP can now ring Consultant Connect while the patient’s in the consulting room, get that advice and guidance straightaway and start that treatment regime straightaway.  You could knock out maybe three months of unnecessary waiting for that patient and then an unnecessary trip to the hospital as well.”  Irene Grayson, Associate Director Primary Care Commissioning, NHS Greenwich CCG

''The service has built really good relationships between GPs and consultants, improved communication and improved patient care. It’s efficient, simple to use and quick to set up.''

Pam Green, Director of Transformation & Strategy, NHS North East Essex CCG

“ When I took the third call in two hours I realised that this was the third person who wasn’t coming into hospital. That’s a real result.” Dr Ron Cook, Clinical Care Group Director, Urgent Care, NHS Tayside

“We had long felt the benefits of Consultant Connect, but with COVID-19 it has really come into its own! We rapidly increased the number of specialties available on the service to ensure that GPs could get as much support as possible from secondary care colleagues and keep patients out of hospital wherever appropriate. The feedback that we have had from both Consultant teams and GPs has been overwhelmingly positive, with relationships between staff across the system being strengthened.” David Reith, Director of Commissioning Strategy, NHS South East London CCG

“From a commissioner perspective, Consultant Connect has provided savings to the local healthcare system, by enabling clinicians to make joint medical decisions across different healthcare settings and as a result, avoiding unnecessary emergency department attendances or potential inpatient admissions. More importantly, it has enabled patients quick and effective access to alternative hospital and community pathways, improving their care immensely.” Clive Moss Senior Commissioning Manager, NHS South East London CCG