Radically Improving Clinician Access to Advice & Guidance
We work with over 80 CCGs/Health Boards and 80 Hospitals.
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Dr Rachel Smith has been a GP for three years and currently works at Marine and Oakridge Surgery in NHS Dorset CCG.
Dr Andrew Russell is an A&E consultant at University Hospital Monklands, NHS Lanarkshire. He makes outgoing calls via the Patient Connect service.
Dr Funnell talks to us about her personal experience of answering Mental Health Advice & Guidance calls through the Consultant Connect service…
Dr Holden had a visit from a patient with end-stage heart failure. The patient was adamant that he did not want to go into hospital, for fear of dying there.
Dr Richard Wright has been a GP for 25 years and currently works at Caterham Valley Medical Practice, in NHS Surrey Heartlands CCG.
Eight months after Consultant Connect Telephone Advice & Guidance was made available to his practice, Dr Griffin talks to us about what he thinks of the service and how using Consultant Connect has improved patient care.
Dr Angharad Triggs, is a GP at Penylan Surgery in Cardiff, where clinicians have had access to Telephone Advice & Guidance provided by Consultant Connect since June 2020.
Dr Jackson talks to us about his personal experience of answering local and out-of-area Advice & Guidance queries via Consultant Connect...
Dr Jonathan Griffin has been a GP for 18 years, he is currently working as a partner in the Penarth Healthcare Partnership in the Vale of Glamorgan, Cardiff.
Dr Shakir talks to us about his personal experience of working on the Referral Backlog Triage service...
We are delighted that our Consultant Connect project at the Royal Devon and Exeter Hospital was mentioned in the NHSX Dermatology Digital playbook.
We are delighted that our Consultant Connect project in County Durham and Darlington NHS Foundation Trust was mentioned in the NHSX Dermatology Digital playbook.
We are delighted that our Consultant Connect project in Leeds was mentioned in the NHSX Dermatology Digital playbook.
Dr Ajayi talks to us about his personal experience of answering A&G calls through the service.
Alex Howard, Optometrist at Specsavers Opticians in Chesterfield, talks to us about his experience of getting Advice & Guidance through the Consultant Connect service...
In this case study, a GP in Derbyshire outlines her experience of using rapid Telephone Advice & Guidance to discuss patient cases with consultants at Chesterfield Royal Hospital NHS Foundation Trust.
Sion Breese, Welsh Ambulance Service NHS Trust Paramedic and Development Clinical Team Leader, shares his experience of using Consultant Connect App.
Six months since Enfield, NHS North Central London CCG launched Consultant Connect, we discuss with Senior Programme Manager from Enfield Borough Directorate how the project is performing.
Dr Andreas Photiou, who has been a GP for 10 years, tells us how he regularly uses PhotoSAF on the Consultant Connect App, to request advice from consultants at University Hospitals Coventry & Warwickshire NHS Trust.
Dr Akbar talks to us about her personal experience of answering A&G calls through the Consultant Connect service.
Five months after the Consultant Connect Telephone Advice & Guidance was made available to her practice, Dr Lauret talks to us about what she thinks of the service.
Sally Shaw talks to us about how her team are continuing to significantly improve care despite the pandemic.
Dr Ron Cook is a frontline Consultant Emergency Physician and Clinical Care Group Director for Unscheduled Medicine at Ninewells Hospital in NHS Tayside, Dundee, Scotland.
Dr Mauri-Sole talks to us about how the Dermatology Team overcame initial reservations and significantly improved patient care using the Consultant Connect App.
Sylvanna Sandhu, a Diabetes Foot Nurse Specialist in South Warwickshire, describes how she uses Photo Advice & Guidance on the Consultant Connect App.
Dr Pam Linney, who is a GP within the Betsi Cadwaladr University Health Board locality, tells us how they use Consultant Connect to send photos to consultants for Advice & Guidance, as a speedier alternative to local electronic systems.
Dr Simon Hodes describes how answering Telephone Advice & Guidance calls from 999 ambulance crews and clinical support desk staff saves NHS resources.
A GP in South Warwickshire describes how she uses the free Consultant Connect App to take IG secure photos of ECGs for Advice & Guidance.
Dr Katie Hebbes is a doctor at The Grange Medical Centre in Warwickshire. Dr Hebbes has been a doctor for 11 years and before Consultant Connect was introduced in Warwickshire North CCG in January 2017, she had not sent patient photos for advice directly to consultants.
Dr Anne Connolly, a Principal Pharmacist for Medicines Information, describes how she answers Mental Health Medication Telephone Advice & Guidance calls.
Petrina Douglas-Hall, Medicines Information Manager, describes how answering a Telephone Advice & Guidance call from a GP helped with the management of a patient with depression and disturbed sleep.
Dr Steve Doyle explains why he answers Telephone Advice & Guidance calls from 999 ambulance crews and clinical support desk staff during COVID-19.
Dr Karen Grossmark, a GP at PHGH Doctors in Barnet describes why she finds Photo Advice & Guidance a brilliant tool and how she uses it to improve patient care.
In this article we take a closer look at NHS Birmingham and Solihull CCG’s innovative telederm services set up before COVID-19, now proving perfect for the sudden need for remote consultations.
A Practice Nurse & Prescriber (who wishes to remain anonymous) describes how she uses Telephone Advice & Guidance via Consultant Connect to help her patients.
Eleanor Coxson describes how she got rapid Ophthalmology Telephone Advice & Guidance for a patient during the COVID-19 pandemic.
Dr Robert Weaver describes his experience of using Telephone Advice & Guidance on the Consultant Connect App to rapidly speak to consultants.
Dr John Gubbay describes how he has used the Consultant Connect platform to get rapid podiatry Photo Advice & Guidance.
Dr Ceri Todd describes how she has used Telephone Advice & Guidance to arrange an urgent next day ultrasound for a patient.
Dr Robert Weaver explains why he likes using Patient-Initiated Teledermatology via Consultant Connect.
Dr Dhanveer Virik explains why he likes taking IG secure clinical photos using PhotoSAF on the free Consultant Connect App.
Dr Anuradha Giri outlines her experience of using rapid Telephone Advice & Guidance to discuss patient cases with consultants at Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust.
Dr James Smith, a Somerset GP, details how contacting local consultants via rapid Telephone A&G on the Consultant Connect App has benefitted patients.
Dr Robert Weaver details how using Telephone Advice & Guidance via the free Consultant Connect App enables him to rapidly speak to NHS consultants.
One of the most common questions we encounter when discussing Phone Advice & Guidance is “what do the consultants think about it?” We sent a film crew to NGH to ask exactly that question.
Dr Manjushree Pande details how the NHS Doncaster CCG Telephone Advice & Guidance service enables her to speak to consultants at Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust.
Dr Chris Phillips, a GP in Oxfordshire, describes the benefits of using the Consultant Connect App to take clinical photos.
Dr Alice Overbury describes how she uses Photo Advice & Guidance for Teledermatology on the Consultant Connect App.
Jayne Gilbert from the North West Ambulance Service NHS Trust explains how paramedics use Consultant Connect to speak to ICC Hubs.
Dr Patrick Davey is a Consultant Cardiologist on the National Consultant Network. He answers calls from GPs around the country such as Dr Andrew Ross - a GP in Lambeth.
Dr Patrick Davey, a consultant on the National Consultant Network, answers GP Telephone Advice & Guidance calls from around the UK. This includes calls from Southwark GPs.
This feature, created by HSJ in co-operation with NHS Tayside Health Board, explains why they rolled out a system that provides GPs and paramedics with rapid A&G from emergency department consultants.
Kirsty Wilkinson, a Nurse Practitioner in NHS Tayside Health Board, describes how she uses PhotoSAF on the Consultant Connect App to help her patients.
A GP in North East Essex uses Telephone Advice & Guidance and speaks to a consultant on the National Consultant Network to help an elderly patient.
48% of calls to the service have resulted in a referral being avoided. Watch this video to find out more.
60% of submitted cases do not need to be seen by Dermatology Services in Dorset. Watch this video to find out more.
Dr Francis explains how he uses Telephone Advice & Guidance and PhotoSAF on the Consultant Connect App to benefit his patients.
This feature, created by HSJ in co-operation with NHS Heywood, Middleton and Rochdale CCG and East Suffolk and North Essex Foundation Trust shares the impact of networks in supporting primary care.
Dr Mo Sahebjalal, a consultant on the National Consultant Network, answers a Telephone Advice & Guidance call, avoiding an unnecessary referral for a 75-year-old patient with a rash.
In this video, GPs in Solihull explain how using Photo A&G through the Consultant Connect App allows them to share images directly with a community GPER.
Dr Catherine Napper, a locum GP in NHS Bath and North East Somerset, Swindon and Wiltshire CCG, explains why she thinks using the PhotoSAF feature on the Consultant Connect App is beneficial to both her patients and herself.
Dr Manmit Kaur, a consultant on the National Consultant Network, answers a GP's Telephone Advice & Guidance call - avoiding an unnecessary referral for a patient.
Michael Muir, Clinical Stroke Lead and paramedic at the Scottish Ambulance Service, describes how he uses Telephone Advice & Guidance to speak to consultants at Ninewells Hospital at NHS Tayside Health Board.
A GP in NHS Tayside Health Board avoids an admission for patient with possible pneumonia of influenza by using Telephone A&G to speak to a specialist at Ninewells Hospital.
Dr Clive Anggiansah, a GP in Bexley CCG, discusses how he uses Safe Clinical Photography (PhotoSAF) via the Consultant Connect App to benefit his patients.
An Advanced Paramedic Practitioner in Milton Keynes, describes how he safely uses his mobile to take IG secure clinical photos in both a surgery setting and when visiting patients at home.
Keith Dickinson, a paramedic at the Scottish Ambulance Service, describes how he uses Telephone Advice & Guidance to speak to consultants at Ninewells Hospital at NHS Tayside Health Board.
Dr Claire Kendrick discusses how she uses IG secure clinical photography (PhotoSAF) on the Consultant Connect App to take pictures of skin conditions.
Find out why our project in Somerset features in the NHS England’s Elective Care Transformation Programme’s “Gastroenterology Elective Care Handbook & Case Studies.”
Read our latest feature, created by HSJ in co-operation with the Leeds Cancer Programme about how teledermatology is improving cancer care in Leeds.
Dr Davey, a consultant on the National Consultant Network, answers a GP's Telephone Advice & Guidance call - preventing a possible stroke for a patient.
Dr Barnes, a consultant in Sunderland, answers a Telephone Advice & Guidance call and avoids an admission for an elderly patient.
A GP in Greater Glasgow and Clyde Health Board uses Telephone Advice & Guidance to avoid a late evening admission for an elderly patient.
The Clinical Lead for Emergency Medicine at Ninewells Hospital in NHS Tayside discusses how consultants answer calls from Junior Doctors, doctors working in Primary Care and colleagues in the Scottish Ambulance Service.
A GP in Greater Glasgow and Clyde Health Board avoids an acute admission for a patient with inflammatory bowel disease by using Telephone A&G to speak to a gastroenterologist from his local hospital.
A GP in NHS Southwark CCG uses Photo Advice & Guidance to get immediate A&G from the Dermatology Team at her local trust for a child with a body rash and a history of eczema.
A GP in Milton Keynes CCG prevents an emergency situation for an ill baby by using Telephone A&G from her local trust, Milton Keynes University Hospital NHS Foundation Trust.
A GP in NHS South Warwickshire CCG used Telephone Advice & Guidance to get great results for two patients.
A GP in Southwark CCG uses Photo Advice & Guidance to get immediate A&G from the Dermatology Team at his local trust for a patient with a facial rash not responding to treatment.
NHS England has published a QIPP Case Study on our Phone Advice & Guidance project in North East Essex.
In this article Dr Griffiths reflects on the inspirational nature of Sunderland’s Ambulatory Emergency Care (AEC) project.
The Guardian uncovers the cutting-edge tech transforming healthcare in this feature created in co-operation with the Royal United Hospitals Bath and NHS Bath and North East Somerset CCG.
This feature, created by HSJ in co-operation with Luton & Dunstable University Hospital, shares key ingredients for meeting the Four-Hour A&E target successfully.
A GP in Wiltshire gets rapid Gastroenterology Telephone Advice & Guidance from Royal United Hospitals Bath NHS Foundation Trust.
A GP in South Warwickshire CCG avoids acute admission for a cancer patient by using Telephone Advice & Guidance from her local trust, South Warwickshire NHS Foundation Trust.
A GP in NHS Somerset CCG avoids admission for a Peripheral Vascular Disease patient by using the Consultant Connect App to get Telephone A&G from specialists at his local trust.
A GP in North East Essex CCG used Telephone Advice & Guidance to get A&G from the Cardiology Team at her local trust, resulting in an admission avoided for an elderly patient.
A GP in Lambeth used Telephone Advice & Guidance to get A&G from the Rheumatology Team at her local trust for an elderly patient with swollen lower legs and joint pain.
A GP in NHS Somerset CCG used the Consultant Connect App to get A&G from the Rheumatology Team at his local trust for a patient with atypical Polymyalgia Rheumatica presentation.
For more information about how we work with commissioners, hospitals & mental health trusts to improve patient care, please get in touch.
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